Using the service
You may use Travel Campaign Lab to review travel-marketing campaigns, generate synthetic-audience insights, save reports and download or print results. You must provide accurate account information and keep access to your email account secure.
Nature of the reports
Reports are generated using a structured marketing rubric and AI-created synthetic traveller profiles. They are intended to support ideation, comparison and pre-launch refinement. They are not a survey of real customers, professional legal advice, a guarantee of performance or a substitute for live testing and commercial judgement.
Your campaign content
You retain responsibility for content you submit and must have the right to use it. You must not upload unlawful material, confidential personal information, payment details, malicious code, or content that infringes another party’s rights.
You remain responsible for checking all claims, prices, inclusions, legal disclosures and final campaign materials before publication.
Accounts and acceptable use
- Do not attempt to bypass usage limits or interfere with the service.
- Do not use automated tools to overload the website or extract data.
- Do not access another user’s reports or administrator functions.
- Do not represent synthetic findings as measured consumer research.
Availability and changes
The service may change, experience interruptions or rely on third-party providers. Features may be modified or withdrawn, and reasonable usage limits may be applied. We may suspend access where necessary to protect the service or address misuse.
Liability
To the extent permitted by applicable law, you are responsible for decisions made using the service and for the outcome of campaigns. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.
Contact
Questions about these terms can be submitted through the Contact page.
Last updated: July 2026.